Jakarta Airport (CGK)

The terminals at Jakarta Airport

Soekarno-Hatta International Airport has three passenger terminals: Terminal 1, Terminal 2 and Terminal 3, the newest and the biggest, with the hotels and the lounges joined to it. The airport's own site has the map of the three, with the check-in counters, the gates and the shelters of the Kalayang Skytrain in each one.

The airport's own airlines page lists the carriers that fly from it, among them Garuda Indonesia, Citilink Indonesia, Batik Air, Batik Air Malaysia, Nam Air, Lion Air, Super Air Jet, AirAsia Indonesia, Pelita Air and TransNusa for the flights inside the country, and Malaysia Airlines, Singapore Airlines, Cathay Pacific, China Airlines, China Southern Airlines, China Eastern Airlines, Xiamen Airlines, Hainan Airlines, Sichuan Airlines, KLM, Lufthansa, Turkish Airlines, Emirates, Etihad Airways, Qatar Airways, Royal Brunei Airlines, Philippine Airlines, Vietnam Airlines, Thai Airways, Air Macau, Hong Kong Airlines, EVA Air, All Nippon Airways, Korean Air, Asiana Airlines, Air France, British Airways, Austrian Airlines, Air India, SriLankan Airlines, Oman Air, El Al, Scoot, Jetstar Asia, Cebu Pacific and Japan Airlines for the international ones.

Getting to and from Jakarta Airport

The free shuttle bus serves the area of the airport for the transfer between the terminals, and the paid shuttle bus goes every 10 to 20 minutes between the Terminal 1, the Terminal 2, the Terminal 3 and the cargo area. The Kalayang Skytrain, the automatic people mover of the airport, takes you from one terminal to another or from the terminal to the airport train station, and the shelters of it are in the three terminals.

The Airport Train, run by KAI Commuter, joins the airport with the centre of Jakarta through the Manggarai, BNI City, Duri, Rawa Buaya and Batu Cepe stops, without the traffic of the road. The taxis of Bluebird and the online taxis of Gama work the 24 hours of the day in the three terminals, the minibuses of Bhinneka Sangkuriang Transport go to several places of the West Java province, and the buses of Agra Mas serve the Jabodetabek Airport Connexion line. While the Skytrain does not run, from 23:56 to 05:58, the scheme is the free shuttle bus, the paid one and the free one again.

What happens when you arrive at CGK

Keep your passport and any form you filled in on the plane with you the whole way, from the aircraft door to the exit.

The airport's own site has the flight boards of the departures and the arrivals, the information desks in the three terminals, the transit and transfer desk for the passengers who connect with another flight, and the lost and found of Terminal 2, and it asks you to report a missing bag there right away.

Jakarta Airport with children

The airport's own list of services has the lactation rooms for the mothers who breastfeed in the restrooms of the three terminals, and the activity centre of Terminal 2, where the cultural activities are held on the big holidays. It also has the priority seats, the priority lifts and the toilets for the disabled in the three terminals, and the buggy service and the special needs assistant at the departure lobby of Terminal 3, at Gate 3.

Inside Terminal 3 there is a free shuttle from the gate 13 to the gate 28 for the domestic passengers of Garuda Indonesia, Pelita Air and TransNusa, and a reading corner at the gate 12 of the domestic boarding lounge, next to the rest areas and the free charging stations.

Plan your stop at Jakarta Airport

The airport's own site says that the airlines and the terminals change, so look for your airline on the airlines page before you travel, and check with the embassy or consulate about the documents your family needs for the entry rules of every country on your route.

Sources

• Official page of InJourney Airports, the operator of Soekarno-Hatta International Airport, on the airlines that fly from it, with Garuda Indonesia, Citilink Indonesia, Batik Air, Batik Air Malaysia, Nam Air, Lion Air, Super Air Jet, AirAsia Indonesia, Pelita Air, TransNusa, Malaysia Airlines, Singapore Airlines, Cathay Pacific, China Airlines, China Southern Airlines, China Eastern Airlines, Xiamen Airlines, Hainan Airlines, Sichuan Airlines, KLM, Lufthansa, Turkish Airlines, Emirates, Etihad Airways, Qatar Airways, Royal Brunei Airlines, Philippine Airlines, Vietnam Airlines, Thai Airways, Air Macau, Hong Kong Airlines, EVA Air, All Nippon Airways, Korean Air, Asiana Airlines, Air France, British Airways, Austrian Airlines, Air India, SriLankan Airlines, Oman Air, El Al, Scoot, Jetstar Asia, Cebu Pacific and Japan Airlines. — soekarnohatta.injourneyairports.id (checked 21 October 2026)
• Official page of the same operator on the transport: the free shuttle bus and the paid shuttle bus that serve Terminal 1, Terminal 2, Terminal 3 and the cargo area, the Kalayang Skytrain between the terminals and the airport train station, the Airport Train of KAI Commuter with the Manggarai, BNI City, Duri, Rawa Buaya and Batu Cepe stops, the taxis of Bluebird, the online taxis of Gama, the minibuses of Bhinneka Sangkuriang Transport to West Java and the buses of Agra Mas, and the night scheme of the free and the paid shuttle bus while the Skytrain does not run, from 23:56 to 05:58. — soekarnohatta.injourneyairports.id (checked 21 October 2026)
• Official page of the same operator on the services of the airport: the lactation rooms of the three terminals, the activity centre, the priority seats and the priority lifts, the toilets for the disabled, the zone of pickup for the disabled passengers, the buggy service and the special needs assistant at the departure lobby of Terminal 3, the free shuttle from the gate 13 to the gate 28 for the domestic passengers of Terminal 3, the reading corner, the rest areas, the free charging stations, the free WiFi, the self check-in machines and the lost and found of Terminal 2. — soekarnohatta.injourneyairports.id (checked 21 October 2026)
• Official page of the same operator on the terminals and the map of the airport: Terminal 1, Terminal 2 and Terminal 3, and the shelters of the Kalayang Skytrain in the three terminals. — soekarnohatta.injourneyairports.id (checked 21 October 2026)